Refund policy

• REFUNDS

Refunds are only given to damaged products, we are not responsible for any packages lost in the mail.

ALL SALES ARE FINAL. IN THE CASE THERE IS A WRONG ITEM IS SENT, WE WILL GLADLY REPLACE THE ITEM AT NO ADDITIONAL COST TO THE CUSTOMER!

IF A PACKAGE RETURNS TO US BECAUSE THE CUSTOMER PUT AN INCORRECT ADDRESS, THAT CUSTOMER IS RESPONSIBLE FOR PAYING THE SHIPPING TO RESHIP. 

PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS!

 

EXCHANGE

*We don't offer exchanges because all items sold are very limited quantity! 

 

PREMADE 

Usually ships within 3-5 days after site closes!

 

*PREORDERS

Usually takes 1-2 weeks after site closes to ship!

 

Don't be afraid to contact us at thedvgaleria@gmail.com  for updates.